Wolf77 Privacy Policy – How We Handle Your Data

This Privacy Policy ("Policy") describes how Wolf77 ("Wolf77", "we", "us", "our") – the operator of the online betting and gaming platform at wolf77.click ("Platform") – collects, uses, stores, and protects your personal data. It also explains your rights in relation to that data and how you can exercise them.

Wolf77 is committed to handling your personal information responsibly. We understand that the data you share with us – your name, contact details, payment information, and betting activity – is sensitive, and we treat it accordingly. We do not use it in ways that you would not reasonably expect, and we never use it to exploit or disadvantage you.

This Policy applies to all data collected through the Wolf77 website, any Wolf77 mobile applications, and all associated communications including email and live chat. By creating a Wolf77 account and using our services, you acknowledge that you have read and understood this Policy. If you do not agree with any part of it, please do not create a Wolf77 account or continue to use the platform.

Wolf77 collects personal data in three main ways: data you provide directly, data generated by your use of the platform, and data received from third-party sources as part of identity verification and payment processing.

Data you provide directly:

• Full name as it appears on your CNIC or passport
• Date of birth (for age verification – Wolf77 is strictly 18+)
• Pakistani mobile number and email address
• Residential address in Pakistan
• CNIC number or passport number for identity verification
• Payment method details – Easypaisa/JazzCash mobile number, NayaPay/SadaPay account details, IBFT bank account name and number, or Visa/Mastercard details (partial, processed via secure third-party payment gateways)
• Communications you send to Wolf77 via live chat, email, or any contact form

Data generated by your platform use:

• Betting and gaming history – matches bet on, stake amounts, winnings, and losses
• Deposit and withdrawal transaction history
• Login times, session durations, and session activity
• Device information – device type, operating system, browser type
• IP address and approximate geolocation data
• Responsible gaming tool usage – any limits, cooling-off periods or self-exclusion applied to your account

Data from third parties:

• Identity and age verification results from third-party KYC (Know Your Customer) verification providers
• Anti-fraud and anti-money laundering screening results
• Payment status information from Easypaisa, JazzCash, NayaPay, SadaPay, bank payment gateways, and card processors

Wolf77 uses your personal data for specific, legitimate purposes. The table below summarises what we use your data for and why.

Wolf77 does not use automated decision-making or profiling in ways that have significant legal or similarly significant effects on you, except where required by law or fraud prevention requirements.

Wolf77 processes your personal data under the following legal grounds:

• Contractual necessity: Processing required to fulfil the Wolf77 terms of service – operating your account, processing payments, settling bets, and providing customer support.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements – including age verification, anti-money laundering (AML) checks, and financial record-keeping obligations.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and platform improvement, where these interests do not override your fundamental privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given specific, informed consent. You can withdraw consent for these purposes at any time.

Wolf77 does not sell your personal data. We share it only in the following limited and necessary circumstances:

• Identity verification providers: Wolf77 shares your name, date of birth, and CNIC/passport details with certified third-party KYC providers to verify your identity and age. These providers are contractually bound to use your data only for verification purposes.
• Payment processors: Financial data necessary to process your deposit or withdrawal is shared with the relevant payment service provider – Easypaisa, JazzCash, NayaPay, SadaPay, IBFT payment gateways, or Visa/Mastercard processors. Wolf77 does not store full card numbers or full mobile wallet PINs.
• Anti-fraud and AML services: Transaction data and account activity may be shared with anti-fraud and anti-money laundering screening services to detect and prevent financial crime. This is a legal obligation on Wolf77's part.
• Regulatory and law enforcement authorities: Wolf77 will disclose personal data to competent authorities when required to do so by law, court order, or valid regulatory request. Wolf77 will notify affected players where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of Wolf77 assets, your data may be transferred as part of that transaction. You will be notified of any such transfer before it takes effect and before your data becomes subject to a different privacy policy.

All third parties with whom Wolf77 shares data are subject to contractual data protection obligations and are not permitted to use your data for any purpose beyond what is specified in their agreement with Wolf77.

Wolf77 uses cookies and similar tracking technologies on its platform. Cookies are small data files stored on your device that help the platform work correctly and enable Wolf77 to understand how the platform is being used.

Essential cookies are necessary for the platform to function – they manage your session, keep you logged in, and ensure that bets are processed correctly. These cookies cannot be disabled without impairing your ability to use Wolf77.

Analytical cookies help Wolf77 understand which pages are visited most frequently, how long users spend on different sections, and where technical issues occur. This data is aggregated and anonymised. Wolf77 uses this information solely to improve the platform experience.

Marketing cookies are used only if you have given explicit consent. They allow Wolf77 to show you relevant promotional content based on your activity on the platform. You can withdraw consent for marketing cookies at any time.

Your browser or device settings allow you to manage, block, or delete cookies. Note that blocking essential cookies will affect your ability to use the Wolf77 platform. For most users on mobile devices in Pakistan using Chrome or a standard Android browser, cookie settings can be found in the browser's privacy settings menu.

Wolf77 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:

• Active account data: Retained for as long as your Wolf77 account remains open and active.
• Closed account data: Following account closure, Wolf77 retains core identity and financial records for a minimum of five years to comply with anti-money laundering and financial record-keeping obligations. This retention period may be extended if there is an ongoing legal or regulatory matter relating to the account.
• Transaction records: Deposit, withdrawal, and betting transaction records are retained for a minimum of five years following the transaction date.
• Customer support communications: Records of support interactions are retained for three years following the resolution of the relevant query.
• Marketing data: Where you have opted in to marketing, your contact preferences are retained until you withdraw consent. Once you opt out, your details are removed from all active marketing lists within 30 days.

When data is no longer required and there is no legal obligation to retain it, Wolf77 securely deletes or anonymises it so that it can no longer be associated with you as an individual.

Wolf77 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, misuse, disclosure, alteration, or destruction.

Technical security measures in place at Wolf77 include:

• TLS/SSL encryption for all data transmitted between your device and Wolf77 servers
• Encrypted storage of passwords and sensitive account credentials
• Two-factor authentication (2FA) available on all Wolf77 accounts
• Firewall and intrusion detection systems protecting Wolf77 infrastructure
• Regular security audits and penetration testing
• Role-based access controls ensuring staff can only access data necessary for their specific role

Despite these measures, no system is completely impenetrable. Wolf77 cannot guarantee absolute security against all possible threats. In the event of a data breach that poses a significant risk to your rights or interests, Wolf77 will notify you as required by applicable law, including the nature of the breach, what data was affected, and what steps Wolf77 is taking to address it.

You also play an important role in the security of your Wolf77 account. Using a strong, unique password and enabling 2FA significantly reduces the risk of unauthorised access. Never share your Wolf77 login credentials with anyone.

As a Wolf77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact Wolf77 at support@wolf77.click. Wolf77 will respond to data rights requests within 30 days.

Wolf77 is strictly an 18+ platform. Wolf77 does not knowingly collect personal data from anyone under 18 years of age. Age verification is conducted on all new accounts and Wolf77 may request supporting documentation at any time.

If Wolf77 becomes aware that it has inadvertently collected personal data from a person under 18, it will delete that data immediately, close the associated account, and void all bets and bonuses associated with that account.

If you are a parent or guardian and believe that your child has created a Wolf77 account, please contact Wolf77 immediately at support@wolf77.click. Wolf77 will investigate and take appropriate action promptly.

Wolf77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, Wolf77 will notify you by email or via an in-platform notification at least 7 days before the changes take effect, except where a change is required immediately by law.

The current version of this Policy is always available at wolf77.click/privacy-policy and is dated at the top of the page. Continuing to use Wolf77 after a policy update takes effect constitutes your acknowledgement of the revised Policy. If you are not comfortable with any change, you should stop using Wolf77 and close your account.

Wolf77 encourages you to review this Policy periodically to stay informed about how your data is being handled. If you have any questions about a change or about this Policy in general, please contact Wolf77 support at support@wolf77.click.

If you have any questions, concerns, or requests related to this Privacy Policy or Wolf77's handling of your personal data, please contact us through the following channels:

• Email: support@wolf77.click – for data access requests, corrections, deletions, and privacy queries
• Live Chat: Available 24/7 on the Wolf77 platform – for immediate questions
• FAQ: wolf77.click/faq – common privacy and account questions answered

Wolf77 commits to acknowledging all privacy-related contacts within 48 hours and to providing a substantive response within 30 days. Where a request is complex or involves a high volume of data, Wolf77 may extend the response period by a further 30 days – but will always notify you if this is the case.

Wolf77 takes every privacy query seriously. Whether you want to know what data we have about you, want something corrected, or simply want to understand why we need specific information – our team is there to help and will always respond honestly and transparently.